Payment
We accept all major credit cards, PayPal funds as well as checks online and in our retail store via our secure shopping cart. We do not accept American Express in our retail store. When ordering online, choose the form of payment at checkout. Sales tax is automatically calculated and added for all online orders shipping to Massachusetts or to be picked up in our retail store. We accept cash, checks and credit cards at our mobile storefront events. Click here for a complete retail price list.

Shipping

• Maps/Prints: Small and Medium prints are shipped flat in plastic sleeves with acid-free backing boards. Intermediate and large prints and large antique maps are shipped rolled in rigid cardboard tubes with protective acid free lining. To addresses within the continental US, all items are shipped via UPS Ground. Additional charges will apply for items shipped to Alaska, Hawaii or territories outside of the continental US.
• Frames: Intermediate and Large frames to be shipped will be shipped with UV Plexiglass. Small and Medium frames to be shipped will be shipped with plate glass. To addresses within the continental US, all items are shipped via UPS Ground. Additional charges will apply for items shipped to other US states/territories outside the continental US.
• Gift Products: To addresses within the continental US, all items are shipped via UPS Ground. Additional charges will apply for items shipped to other US states/territories outside the continental US.
• Expedited / International Shipping: Contact us at info@wardmaps.com to request expedited or international shipping method before submitting your order. We currently do not accept expedited nor international shipping orders without prior agreement.
• Shipping Charges: Our typical flat shipping charge is $7.95 for reproduction prints, antique maps and gift products. Shipping prices of frames vary. Please click here for detailed shipping costs for all our products.

Picking Up An Order
Orders selected to be picked up from our retail store at time of ordering can be picked up during store hours. Orders will not be ready until after we contact the customer and confirm the order is ready. Click here for store hours and detailed directions. Please call ahead to confirm our availability on the day you plan to pick up an order. Our store phone number can be found here.

Returns, Defective Items, Etc.

• All sales are final. We do not accept exchanges nor returns on properly fulfilled and non-defective orders.
• Defective Items: We will replace or provide a credit for any defective item within 30 days of receipt of item. Please contact us regarding defective items.
• Improperly Fulfilled Orders: We will rectify any improperly fulfilled order. Please contact us regarding improperly Fulfilled orders.
• Items Damaged in Shipping: Though we use professional and robust packaging methods, damage of items in shipment is always a possibility. Hence, we typically ship items with shipping insurance at our cost. We will ask for a buyer's assistance in processing any claims against a shipper for items damaged in shipment. Once the claim has been resolved with the shipper, we will offer a replacement or credit to a buyer for the damaged item. If we did not ship with insurance, we will do our best to replace the item or issue a credit.

Privacy
All purchases made on WardMaps are processed securely by our online shopping cart and credit card processor. WardMaps is never privy to credit card data inputted online, nor PayPal passwords. WardMaps never shares any names, emails nor any personal data about our customers with anyone.

Image Embedding
HTML code allowing direct embedding of WardMaps zoomable maps are offered free for use in non-commercial websites such as those for genealogy research, personal blogs and non-commercial web forums with the following restrictions: No WardMaps embedded map shall be used for commercial gain nor supporting of a commercial website nor any other use for profit other than by WardMaps. All WardMaps maps embedded on websites other than WardMaps remain the property of WardMaps and must be removed at the request of WardMaps.

Green Practices

• WardMaps reuses undamaged corrugated cardboard shipping containers and packing materials that we receive shipments in. This practice also keeps costs down for our customers by limiting the number of new shipping containers we need to purchase.
• Whenever possible, WardMaps purchases papers, boards and shipping containers that contain recycled content.
• WardMaps recycles 100% of our scrap paper and board products left over from our busy printing, matting and framing operations keeping these materials out of landfills.
• WardMaps utilizes Zipcar car sharing service for business travel as well as transporting the mobile storefront to street fairs. When we don't need a car, someone else can use it. Viva Zipcar!