Payment

We accept all major credit cards, PayPal funds as well as checks online via our secure shopping cart. Simply choose the form of payment at checkout. Sales tax is automatically calculated and added to all online for customers shipping to Massachusetts. We accept cash, checks and credit cards at our mobile storefront events. Click here for a complete retail price list.

Shipping

Maps/Prints: Small and Medium prints are shipped flat in plastic sleeves with acid-free backing board. Intermediate and Large prints and antique maps are shipped rolled in rigid cardboard tubes.

Frames: Small and Medium framed items are shipped via UPS Ground or FedEx Ground. Intermediate and Large frames are available for pick up only, at our Cambridge, MA studio. Click here for more information about picking up large frames.

How We Ship: To addresses within the continental US, all items are shipped via UPS Ground or FedEx Ground. Additional charges will apply for items shipped to other US states/territories outside the continental US.

Expedited / International Shipping: Contact us at info@wardmaps.com to request expedited or international shipping method before submitting your order. We currently do not accept expedited nor international shipping orders without prior agreement.

Shipping Costs: Click here for detailed shipping costs.

Picking Up An Order

Orders selected to be picked up from our Harvard Square store at time of ordering can be picked up during store hours. Click here for store hours and detailed directions. Please call ahead to confirm our availability on the day you plan to pick up an order. Our store phone number can be found here. Thank you.

Returns

General Returns: We accept exchanges for same item on small and medium map prints in resalable condition still in original packaging. We do not accept returns on intermediate prints, large prints, antique maps, frames, specialties or custom orders.

Items Damaged in Shipping: Though we use professional and robust packaging methods, damage of items in shipment is always a possibility. Hence, we typically ship items with shipping insurance at our cost. We will ask for a buyer's assistance in processing any claims against a shipper for items damaged in shipment. Once the claim has been resolved with the shipper, we will offer a replacement or credit to a buyer for the damaged item. If we did not ship with insurance, we will do our best to replace the item or issue a credit.

Privacy

All purchases made on WardMaps.com are processed securely by our online shopping cart and credit card processor. WardMaps.com is never privy to credit card data inputted online, nor PayPal passwords. WardMaps.com never shares any names, emails nor any personal data about our customers with anyone.

Image Embedding

HTML code allowing direct embedding of WardMaps.com zoomable maps are offered free for use in non-commercial websites such as those for genealogy research, personal blogs and non-commercial web forums with the following restrictions: No WardMaps.com embedded map shall be used for commercial gain nor supporting of a commercial website nor any other use for profit other than by WardMaps.com. All WardMaps.com maps embedded on websites other than WardMaps.com remain the property of WardMaps.com and must be removed at the request of WardMaps.com.

Green Practices

• WardMaps.com reuses undamaged corrugated cardboard shipping containers and packing materials that we receive shipments in. This practice also keeps costs down for our customers by limiting the number of new shipping containers we need to purchase.
• Whenever possible WardMaps.com purchase papers, boards and shipping containers that contain recycled content.
• WardMaps.com recycles 100% of our scrap paper and board products left over from our busy printing, mating and framing operations keeping these materials out of landfills.
• WardMaps.com utilizes Zipcar car sharing service for business travel as well as transporting the mobile storefront to street fairs. When we don't need a car, someone else can use it. Viva Zipcar!