Payment We accept all major credit cards, PayPal funds as well as checks online and in our retail store via our secure shopping cart. We do not accept American Express in our retail store. When ordering online, choose the form of payment at checkout. Sales tax is automatically calculated and added for all online orders shipping to Massachusetts. We accept cash, checks and credit cards at our mobile storefront events. Click here for a complete retail price list.
Shipping
Maps/Prints: Small and Medium prints are shipped flat in plastic sleeves with acid-free backing boards. Intermediate and large prints and large antique maps are shipped rolled in rigid cardboard tubes with protective acid free lining. To addresses within the continental US, all items are shipped via UPS Ground. Additional charges will apply for items shipped to other US states/territories outside the continental US.
Frames: Intermediate and Large frames to be shipped will be shipped with UV Plexiglass. Small and Medium frames to be shipped will be shipped with plate glass. To addresses within the continental US, all items are shipped via UPS Ground. Additional charges will apply for items shipped to other US states/territories outside the continental US.
Specialty Gifts: To addresses within the continental US, all items are shipped via UPS Ground. Additional charges will apply for items shipped to other US states/territories outside the continental US.
Expedited / International Shipping: Contact us at info@wardmaps.com to request expedited or international shipping method before submitting your order. We currently do not accept expedited nor international shipping orders without prior agreement.
Picking Up An Order Orders selected to be picked up from our Harvard Square store at time of ordering can be picked up during store hours. Orders will not be ready until after we contact the customer and confirm the order is read. Click here for store hours and detailed directions. Please call ahead to confirm our availability on the day you plan to pick up an order. Our store phone number can be found here.
Returns
General Returns: We accept exchanges for same item on small and medium map prints in resalable condition still in original packaging. We do not accept returns on intermediate prints, large prints, antique maps, frames, specialties or custom orders.
Items Damaged in Shipping: Though we use professional and robust packaging methods, damage of items in shipment is always a possibility. Hence, we typically ship items with shipping insurance at our cost. We will ask for a buyer's assistance in processing any claims against a shipper for items damaged in shipment. Once the claim has been resolved with the shipper, we will offer a replacement or credit to a buyer for the damaged item. If we did not ship with insurance, we will do our best to replace the item or issue a credit.
Privacy
All purchases made on WardMaps are processed securely by our online shopping cart and credit card processor. WardMaps is never privy to credit card data inputted online, nor PayPal passwords. WardMaps never shares any names, emails nor any personal data about our customers with anyone.
Image Embedding
HTML code allowing direct embedding of WardMaps zoomable maps are offered free for use in non-commercial websites such as those for genealogy research, personal blogs and non-commercial web forums with the following restrictions: No WardMaps embedded map shall be used for commercial gain nor supporting of a commercial website nor any other use for profit other than by WardMaps. All WardMaps maps embedded on websites other than WardMaps remain the property of WardMaps and must be removed at the request of WardMaps.
Green Practices
WardMaps reuses undamaged corrugated cardboard shipping containers and packing materials that we receive shipments in. This practice also keeps costs down for our customers by limiting the number of new shipping containers we need to purchase.
Whenever possible WardMaps purchase papers, boards and shipping containers that contain recycled content.
WardMaps recycles 100% of our scrap paper and board products left over from our busy printing, mating and framing operations keeping these materials out of landfills.
WardMaps utilizes Zipcar car sharing service for business travel as well as transporting the mobile storefront to street fairs. When we don't need a car, someone else can use it. Viva Zipcar!
